General Questions 14 Articles
Articles to get you up and running on the EcoVadis platform
- 1.1 What is the definition of Corporate Social Responsibility (CSR)?
- 1.2 Who is EcoVadis?
- 1.3 Why do large multinational companies use the EcoVadis SP monitoring system?
- 1.4 Why should my Suppliers be monitored by EcoVadis?
- 1.5 How will my Suppliers benefit from the EcoVadis SP monitoring?
Rolling Out Assessments 7 Articles
Information on the EcoVadis Campaign for clients
- 2.1 What do I need to consider for Supplier selections and roll out?
- 2.2 What is an RFP campaign?
- 2.3 How can I integrate CSR into procurement processes?
- 2.4 What are the benefits of integrating the EcoVadis rating into the RFP/tender process?
- 2.5 What are the key success factors to ensure program success?
Buyer Actions 9 Articles
Documentation on all the Buyer actions available
- 3.1 What support do Buyers need to provide during a Supplier assessment?
- 3.2 What type of Supplier can be evaluated?
- 3.3 How will I be notified of changes to the Supplier scope?
- 3.4 What tools are in place to help me managing Suppliers objections and questions?
- 3.5 How can I update/activate/deactivate/delete buyer contacts from my portal?
My Portal 23 Articles
Learn how to access and manage your portal and its features
- 4.1 What is the Supplier Progress Report and its functions? How can I access it?
- 4.2 What does Buyer Action Required mean?
- 4.3 How can I export into Excel for easier data analysis?
- 4.4 Can I set up email notifications?
- 4.5 How can I access my company’s platform?
About the Assessment 16 Articles
Important information about the Ecovadis Assessment
- 5.1 What is the objective of the assessment?
- 5.2 How long does the assessment process take?
- 5.3 Is this a self-assessment questionnaire?
- 5.4 What is the EcoVadis CSR assessment process?
- 5.5 What is the “scope of evaluation”?
Questionnaire Queries 7 Articles
All about Survey queries for buyers
- 6.1 What should my Suppliers prepare to complete the questionnaire?
- 6.2 How long does it take to fill in the questionnaire?
- 6.3 In how many languages is the questionnaire available?
- 6.4 Can buyers access their Suppliers’ questionnaires?
- 6.5 Do I have access to my Suppliers’ documents?
Assessment Results 13 Articles
Important Articles on assessment results and scores
- 7.1 My Suppliers’ CSR practices have evolved since the publication of their last assessment results. What resources are available to support my Suppliers in creating a CAP?
- 7.2 How can I use the EcoVadis assessment results?
- 7.3 How can I get access to Scorecards of Suppliers already evaluated in EcoVadis database?
- 7.4 How can I access my Suppliers’ assessment results?
- 7.5 How are the EcoVadis medals (CSR recognition levels) assigned?
Confidentiality 4 Articles
Important information about how we handle your privacy and data
- 8.1 Will the assessment results of my Suppliers be kept confidential?
- 8.2 Are the answers and documents of my Suppliers treated confidentially?
- 8.3 How is EcoVadis ensuring the safety of my data and that of my Suppliers?
- 8.4 Legal Notice – Data Protection
Subscription & Invoicing 6 Articles
Information about how to subscribe to our services and invoicing
- 9.1 How much does the EcoVadis subscription cost?
- 9.2 What are the differences between the different subscriptions for Suppliers?
- 9.3 What is the payment procedure for my Suppliers?
- 9.4 My Supplier is not able to pay by credit card because they don’t have an EcoVadis account.
- 9.5 What is an assessment credit?
Technical Support 4 Articles
All about Technical Support from our Team
- 10.1 I forgot my password/ I want to re-set my password/ I want to change my new password.
- 10.2 My Supplier received an email request but does not have a username, how can he/she obtain one?
- 10.3 Bugs, Errors, Technical difficulties
- 10.4 Why is my Excel export opening empty?