You can update the buyer contact associated with a Supplier directly from your Client Portal. In order to do so, please access the “Supplier Admin” section that you can find on the left hand side of the Dashboard. You can find the specific Supplier by using the search box if you would like, then select the relevant Supplier and click on “Change buyer association”.
In case you would like to change buyer association for all Suppliers associated with a specific buyer, access the Client Portal and click on “User Admin” (on the left hand side). You will get a list of buyers and the number of Suppliers associated with them; you can find the specific buyer by using the search box if you would like, then click on the number in the column “linked Suppliers”. After clicking on the number in the column “linked Suppliers”, a new screen will appear, and you can then place a hook at the very top in order to select all Suppliers linked to this buyer, and then click on “Update”. You’ll then view a new window where you can search for any active buyer and change the buyer association accordingly.
If you do not have access to the “Supplier Admin” or “User Admin” sections, please contact a Client Manager from your organization, or submit a request through our webform and our support team will assist you.